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Yes, buyer can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, they’ll ship their client a replacement of the exact item. If customer would like to exchange an item for another, customer can exchange for a different size or color or for an item in customer Cart.
Customer may return most new, unopened items sold and fulfilled by them within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.
If someone is an inventor, they'll love being an Amazonian. From day one at Amazon, they'll take ownership of projects that have a direct impact on their customers.