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Orders placed after 3:30pm on a Friday will be delivered on Tuesday.
Unfortunately They are unable to offer this service to customers in Northern Ireland, the Republic of Ireland, the Scottish Highlands, Inverness, Aberdeen, the Scilly Isles, the Channel Islands, British Isles and BFPO addresses
Don't forget to print out yTheir order confirmation and bring it along with customer when customer collect yTheir order, within 7 days. This service is available in UK stores only (excludes concessions). For any uncollected orders, please contact the Call Centre.
If customer’re treating a lucky recipient to one of Their gift cards, please note that it will be dispatched separately to the rest of yTheir order.
They will charge yTheir debit or credit card when the items in yTheir order are despatched.
Whilst every possible step is taken to ensure stock accuracy, if They process a sale of any product which is subsequently found to be out of stock, They will credit back a refund to yTheir card as soon as possible and advise customer accordingly.
They hope customer are delighted with yTheir order. HoTheyver, if it doesn't float yTheir boat, or it’s not up to scratch, don’t worry, jthemt send it back to them within 28 days and providing it is in it's original condition, They’ll gladly refund or exchange it for customer.
Their address is:
Returns Department
Cath Kidston Ltd
1a Alpha Drive
Eaton Socon
St. Neots
PE19 8JJ
Jthemt fill in the returns form that came in yTheir parcel and send it back to them. They recommend customer theme a recorded delivery service and obtain proof of postage.