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Within New Zealand NZProtein Courierpost use as we found the most reliable General.
Shipping is free if your order exceeds $ 19 NZ. If your order is less than $ 19, then $ 3 shipping applies. This excludes rural addresses. Rural customers should check the box for additional shipping charges to the fund, and $ 4 will be added to the total bill (we are charged by the letter of our company). Failure to do so may result in delays and / or cancellation of your order and refunded.
Returns and Refunds
In the rare case of an order is lost or damaged contact us and we will fix to a solution or replacement. Note that we can not be held responsible if the mail delivery instructions are given, but we will work to remedy the situation. Please contact us within 24 hours in writing (via email) to apply for property lost or damaged in transit.
Returns or exchanges of unopened products will be evaluated case by case and may include a refund, exchange or store credit. In this case, we will use our courier company to collect the purchase from you and deliver it to us.