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They will refund or exchange (where stock is available) any unworn/unthemed products at any time during the period from their despatch confirmation to the end of 28 days after the day on which customer receive the products.
Due to the nature of monogrammed items, returns, changes or cancellations are not accepted once an order has been placed.
They offer free returns from the United Kingdom, United States, Athemtralia and some European countries. Please select ytheir country from the drop down menu for further details on their returns services: